Volksrust Guest House

When we arrived there, the place appeared deserted. After phoning the numbers provided (on the e-mails and on the signpost), we noticed a small, inconspicuous piece of cardboard was glued to the gate. On this there was a number. We phoned them and the cook came to open for us. He was very friendly and helpful, and ushered us to our room, after signing in at reception (which was covered in the smell of burnt pap). The room was fine and well equipped. However, there was no trashcan, so we found some trash (a pack of unused Trust condoms) on the cupboard which must have belonged to previous guests. We slept over without incident, and in the morning the cook was very friendly and helpful, and he served us a delightful breakfast. Won't be staying here again.

Establishment's response

I've read the comment and I appologise for that bad experience. We did fire the manager, (cook, as the customer refered to him) and we employed a new manageress with great success. A total different atmosphere and quality of service is currently present and we wish we could make up to the customer for the bad experience they had.

Very nice and cosy rooms with everything that you might need.