Aloe Beach Self Catering

The beach house really is right on the beach, a stone's throw away from the water's edge. Unfortunately the house is not very well maintained. The washing machine in the kitchen would not complete one washing cycle, the tumble dryer is non-existent. The cupboards in the kitchen were completely stuffy and we felt the need to clean the crockery and cutlery before use. The alarm system might once have been operational, however it was all reduced to open ended wires and random exposed circuit boards. Many of the light globes were not working, including the downstairs bathroom which rather obviated its use at night. The basin in the main bathroom upstairs would constantly overflow every time we used the tap. All the above were communicated to the staff, however nothing was done to rectify the problems. Despite all the issues we still had a pleasant stay as the house is ideally situated right on the beach. On arrival we had to wait outside the house for someone to arrive and give us the keys. It would make much more sense to direct guests to the main house, provide a welcome drink and have credit card facilities available. Literature with contact numbers for local restaurants and attractions, while not essential, would be helpful. Inconsistencies such as the stated check out time on the safari website being different than the one on the wall in the living room must be rectified. Correct all the problems above and I would be willing to pay so much more for quality accommodation. It is such a shame that the service is not more professional and the house better maintained, for it really does have such a splendid location.

A really pleasant and comfortable stay! Literally on the beach, what more could you ask for?